Do you want to comment on our services?

Your feedback is important to us and we are always pleased to hear from you, whether this is to ask us to address a problem, compliment us on good practice or the service received, comment generally or make a suggestion on something we could do differently.

 If you want to contact us please email the details to:

UDBS_customercontact@sandwell.gov.uk

Compliment
(an expression of praise or satisfaction)
Comment
(a remark expressing an opinion)
Suggestion
(an idea put forward for consideration)

We will acknowledge your communication within 24 hours and respond back where appropriate.

Complaint
(a statement that something is unsatisfactory or unacceptable)

You will receive an acknowledgement within 24 hours and a response within 10 working days.